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Legal Center

Welcome to the Zalow Legal Center

Our Legal Center provides the Zalow terms, agreements, and policies that govern your use of our Platform and Services.  If you disagree with our Terms of Service, do not use the Zalow Platform or Services. If you have any questions, please contact legal@zalow.com.

Legal Summaries

Review a summary of the legal documents from a freelancer or client perspective.

Terms of Service

The Terms of Service is comprised of the following agreements:

  • Privacy Policy
    Describes how Zalow collects, uses, and protects personal information, including our data-minimization approach and how third parties like Stripe and Checkr handle sensitive data.
  • User Agreement
    Explains the core rules of the Zalow marketplace, including how users interact, how disputes are handled, and the responsibilities of clients and freelancers using the platform.
  • Terms of Use
    Outlines how users may access and use the Zalow platform, including acceptable behavior, account responsibilities, and restrictions designed to keep the platform safe and reliable.
  • Freelancer Membership Agreement
    Outlines the terms of freelancer membership, including eligibility, membership fees, renewal terms, and participation requirements on the platform.
  • Hourly Payment Agreement
    Explains how hourly projects work on Zalow, including time reporting, escrow funding, invoice review periods, and how payments are released.
  • Fixed Fee Payment Agreement
    Describes how fixed-price projects are funded and paid through escrow, including approval steps, dispute windows, and payment release rules.
  • Optional Services Contract Terms
    Defines the terms that apply when Zalow provides optional services outside of the core marketplace, such as advisory or professional support.
  • Fee and ACH Authorization Agreement
    Explains how platform fees are charged and authorizes payment processing through secure ACH and payment systems.
  • Software License Agreement
    Explains the limited rights to use Zalow software or tools made available through the platform, along with usage restrictions and intellectual property protections.
  • Global Data Processing Agreement
    Describes how Zalow processes personal data on behalf of customers in compliance with global privacy laws such as GDPR.
  • API Terms of Use
    Sets rules for accessing and using Zalow’s APIs, including security requirements, permitted uses, and restrictions on data use and automation.
  • DMCA Take Down Policy
    Sets rules for accessing and using Zalow’s APIs, including security requirements, permitted uses, and restrictions on data use and automation.
  • Cookie Policy
    Explains how cookies and similar technologies are used to support platform functionality, performance, and user preferences, and how users can manage cookie settings.
  • Acceptable Use Policy
    Sets clear rules for using the Zalow Platform responsibly, securely, and in compliance with applicable laws.
  • Information Security Policy
    Explains how Zalow protects data and systems and manages security risks across the platform.
  • Responsible AI & AI Use Policy
    Explains how Zalow uses AI responsibly and prohibits AI training on user data.
  • Code of Conduct & Community Standards
    Defines professional behavior standards and community expectations on the Zalow platform.
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