The process begins with an invitation to join email from either an existing member or from your "Join now" form being approved by Zalow. You'll be prompted to create an account and complete the initial onboarding process. Onboarding starts with identity verification to ensure all members are real, then requires basic personal and business information.

You’ll need a government-issued ID and camera to complete identity verification and a liveness check via Stripe Identity. You'll then need to provide a preferred name, your location, and LinkedIn profile URL. Next you'll provide your organizations legal name and EIN, your job title, company website URL, industry, number of employees, and location so that we may complete a business background check.

After completing onboarding and submitting your profile for approval, Zalow initiates a business background check. Once the check is successfully completed and validated, you’ll be granted access to the platform.

Zalow uses a trust-based matching algorithm that considers your project requirements, the Freelancer’s verified expertise, and their proximity to you within the Zalow network—typically within three degrees of separation. This ensures you’re connected with qualified professionals who are both capable and trusted by others in your extended network.

You can either post a project for vetted Freelancers to apply or invite specific Freelancers directly. Once you receive proposals, you can review qualifications, negotiate terms, and send an offer—all within the Zalow platform. Contracts are finalized and managed seamlessly through the platform, ensuring a secure and efficient hiring process.

The Zalow Service Guarantee reduces your risk with vetted experts, a risk-free trial (up to 8 hours), hourly and milestone-based escrow, and our satisfaction guarantee. If you’re not happy, we’ll replace the Freelancer and credit you 100%. We also offer continuity support and a dedicated Partner Success Manager for Clients spending $10K+ per month.

Yes, but it’s important that the Freelancer confirms their employment contract allows it. To protect your business, clarify any non-compete restrictions, document the Freelancer’s compliance, and include a clause stating they can legally perform the work. When in doubt, consult a legal professional.